Return Policy
Our preference would always be for you to be satisfied with your item and the service we provide. Please reach out so we can determine how to make the situation right for you.
We restore every piece in our workshop by our team of dedicated craftsman. Our team has more than 45 years of combined experience in restoring furniture. We do our best to eliminate scratches, dents, and structural issues. We work hard to make pieces look as new and beautiful as possible. All chairs and sofas have been reupholstered in new fabric/leather, foam, or down feathers, unless stated otherwise. While we do our very best to make every piece look the best it can the items we sell are vintage pieces, they may have signs of wear, use and imperfections to the finish at times.
Please contact us if you have any concerns or questions about an item before making a purchase, we are more than happy to send additional photos, do a video call and address any questions you may have. Honestly, you can't ask too many questions, we love talking about our pieces.
If you are dissatisfied with your purchase, you have the option to return the item within 48 hours of receiving it. Please contact us in writing at [email protected] to initiate a return.
Once your return is initiated, we will provide you with a shipping quote to return the item to Hobbs Modern:
Refunds will take 30 days to process after Hobbs Modern has received the returned merchandise.
Return Fees:
Returns will be made to the original card/form of payment, minus a 15% restocking fee, original shipment cost, and return shipping cost. Stated fees will be subtracted from the money returned.
If furniture is damaged while in your possession there will be an additional fees to cover the cost of repair.
Customized Furniture
*All Sales are final on all customized furniture: Including but not limited to custom upholstery, custom color stain, any and all modifications.
Parts/Eames Cushions
All parts/Eames cushions returns will require a 20% restocking fee and the original shipment cost is not refunded if the item is returned.
